Industries
Attributes that match your industry
Evidence-grounded scoring uses industry attribute packs, extended by your own custom attributes.
Attributes
Industry packs
IT services & software
Technical expertise, professionalism, communication, response time, problem resolution, reliability, innovation, value for money, implementation experience, product usability, customer support, delivery commitment, transparency, overall satisfaction.
Healthcare
Waiting time, appointment experience, service communication, staff courtesy, cleanliness, follow-up.
Hospitality
Check-in, cleanliness, service, convenience, value, food quality.
E-commerce & retail
Delivery speed, product quality, returns, support, checkout experience.
Fintech & SaaS
Usability, reliability, support quality, onboarding, trust, transparency.
Public services
Accessibility, clarity, waiting time, resolution, staff behaviour.