Content Moderation Policy

How content is reviewed, what actions we take, and how to challenge a decision.

Draft for legal review. This policy describes how the platform works today. It has not yet been approved by counsel and is not legal advice.

0.1 (draft)Policy version

Not yet in force. Takes effect when approved and published as finalEffective date

27 October 2026Last updated

Etiquette TechnologiesOperator

Scope

This policy covers moderation of reviews, feedback, business responses and listing information on Etiquette Pulse AI.

Content may be flagged by users, by businesses or by automated checks, and is then reviewed by a person before significant action is taken.

Leave as is, ask for edits, hide pending review, or remove. Content is not removed simply because it is negative or because a business objects to it.

Where practical, the person affected is told what action was taken and why.

Write to contact@etiquette.ltd quoting the content and the decision. A different person will look at it again where possible.

Automated checks can be wrong. We do not guarantee that all inappropriate content is found or that every decision will please everyone.