Subscription Terms

What paid plans include and how billing works. Read with Pricing and the Payment and Refund Policy.

Draft for legal review. This policy describes how the platform works today. It has not yet been approved by counsel and is not legal advice.

0.1 (draft)Policy version

Not yet in force. Takes effect when approved and published as finalEffective date

27 October 2026Last updated

Etiquette TechnologiesOperator

Scope

These terms summarise paid features. Current prices and plans are on the Pricing page and prevail if they differ.

Public customer score

A business can pay to display a verified customer score on its public page: Rs 500 one-time, or Rs 300 per quarter. The score is shown only from genuine survey responses. If a quarterly plan lapses, the score is hidden; a one-time score stays as the snapshot at purchase.

Paying does not change results

A plan never raises a rating, changes a score, improves ranking or removes legitimate criticism.

Payment

Payments for this plan are currently made by UPI and confirmed manually by Etiquette Pulse AI after the payer submits the transaction reference. Taxes apply as required by law.

Cancellation and refunds

See the Payment and Refund Policy at /payment-refund-policy/.

Changes

We may change features or prices with notice. Recurring payment authorisation, if used, will be requested separately and clearly.

Contact or complaint channel

Write to contact@etiquette.ltd. See also Grievance Redressal.